Thank you for your purchase with Anna Glam Beauty Bar!

To ensure your payment was successfully processed, we ask that you keep both shipping and billing address the same. It must be the billing address associated with your bank card. Payments will not successfully process if billing address differs from that of shipping address.

Unfortunately, no. Changes cannot be made to order once order has been placed. This is to insure swift delivery on all orders processed daily.
Processing takes 2-3 business days (Monday- Friday). Orders placed on Friday will be processed that following Monday. -Express Shipping is 2-3 Business days. - Domestic Shipping is 2-3 Business days (location may vary). - Domestic Regular Flat Rate Shipping is 5-7 Business days. -International Shipping is 7-10 Business days.
You will receive a tracking update after 24 hours. Please check the email provided to PayPal. If an update has not been received to your inbox, bu sure to check your spam folder. If for any reason after 2-3 days from placing your order(s) please send a detailed email including the order number to info@annaglambeautybar.com.
Yes, we accept return on our extensions once package has not been opened, tampered or worn. We do not give cash back. We will only offer an exchange. Our return period must be within 5 days of receiving your hair. Please send a detailed emailed to info@annaglambeautybar.com (within 24- 48 hours of receiving your order) as to why you wish to return your package.
Monday- Friday 9:30 - 6:00 PM (EST) Saturday- Sunday CLOSED. Ship ALL return to: Anna Glam Beauty Bar P. O. BOX # Apopka, FL 32703 In package please include order number and reason for return. Customer is responsible for the shipping cost for the return & brokerage fees to clear the parcel. We ask that a tracking number is sent via email to info@annaglambeautybar.com. We are NOT and WILL NOT be held responsible for any lost returns.